Ensure vacancies are filled within agreed timelines and service levels
Coordinate interview scheduling, feedback, and offer management
Support onboarding and post-placement follow-up
Ensuring each candidate has full right to work and compliance documents
Build and maintain strong relationships with hiring managers and key stakeholders
Act as the main point of contact for client accounts
Conduct regular client review meetings and service updates
Understand client hiring plans, workforce challenges, and business objectives
Ensure excellent customer service and account performance
Weekly check-in’s with candidate and customer
Weekly and monthly MI reporting
Identify opportunities to grow existing accounts
Upsell additional recruitment services such as RPO, MSP, contract staffing
Support contract renewals and rate negotiations
Help secure repeat business and long-term partnerships
Manage and keep CRM system updated with daily changes
